Research and testing
Understand user needs and validate solutions through iterative testing to ensure services align with user requirements.
مبادئ التصميم
Work agile
Design an agile approach for timely, flexible and tailored services.
Definition
A culture of self-learning, cross-skilling and working in multi-disciplinary teams brings a range of knowledge, perspectives and skills.
This enables a productised approach, which runs on short development cycles and emphasises swift turnarounds and varied specialised skill sets.
A unified superteam, comprised of exceptionally skilled individuals working together, is a crucial element of the startup paradigm. The diverse knowledge and specialised skill sets, combined with effective collaboration enables them to tackle complex challenges and achieve remarkable outcomes.
High-functioning teams work together collaboratively and cohesively to achieve common goals and deliver exceptional results. These teams are characterised by effective communication, mutual trust, shared accountability, and a strong sense of purpose.
Incremental and iterative approach
Unlike a traditional approach, an agile project delivers work in small and consumable increments. Requirements, plans and results are continuously updated.
“Cycles” are miniature iterations of the project. In each cycle we design, build, validate and review. With each iteration, improvements strengthen the service offerings.
Impact
Agile is important for government services because it can help to deliver services that are more aligned with the needs of citizens, more efficient, and of higher quality.
Implementing agile approach in the governments ways of working is imperative to achieve the goal of the UAE to be the best country in the world by 2071.
Good Design
Uses an agile approach for timely, flexible and tailored services
Implements agile methodologies to increase team collaboration and flexible design
Develops an agile roadmap to achieve faster launch times
Performs iterative testing to deliver services exceeding customers expectations
Measures success and keep track of quality parameters
Sets up an agile management approach to continuously monitor and evolve the service
Related resources
Further resources relating to how we aim to work agile.
Related Service Principles
Our service principles that relate to working agile.
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