Tools

Explore various tools and easily find the one you need.

Service blueprint

The Service Blueprint is the "architectural drawing" of your service
Opportunity card

The Opportunity Card is a strategic alignment tool used at the beginning of a project
Insight card

An Insight Card helps you transform raw research notes into actionable design directions.
Stakeholder map

Creating a Stakeholder Map helps teams visualize the complete ecosystem of a service.
Research guidelines

Research provides the evidence needed to make informed design decisions.
Persona card

The Persona Card transforms raw research data into relatable human profiles.
Journey map

Journey map
Concept card

The concept card is a translation tool that bridges the gap between the User Perspective (UX) and the Data Perspective (System Logic).
Test card

The test card helps teams validate assumptions and ideas quickly before investing significant time or resources into implementation.
Validation guidelines

The Validation Guidelines help teams test and refine solutions through direct user feedback.
Prompt kickstart

Using AI Prompt Cards enhances creativity and efficiency by integrating AI into each stage of the design process.